Delete Your Account

1. Open the Ethiopian Maids mobile app and sign in.
2. Go to Profile → Settings → Delete Account.
3. Type DELETE to confirm.
4. Tap Delete My Account. Your account and personal data are deleted permanently and cannot be recovered.

Email privacy@ethiopianmaids.com from the address linked to your account with the subject “Account Deletion Request”. We process these requests within 30 days and confirm by email once your account has been removed.

• Profile information: name, photo, contact details, address, nationality, date of birth
• Identity documents you uploaded: ID, passport, certificates, photos, videos
• Chat history and messages
• Job applications, bookings, and showcases linked to your profile
• Reviews you posted
• Push-notification tokens and device identifiers
• Saved preferences, favourites, and onboarding state

Some records are retained after account deletion to comply with legal obligations, fraud-prevention duties, or platform-billing requirements. These records are de-linked from your identity where possible.

• Financial transaction records — 7 years (tax and accounting law in our operating jurisdictions).
• Identity verification logs — 5 years after the last verification event (anti-fraud).
• Communication and safety-incident logs — 3 years after the last interaction (dispute resolution, safety follow-up).
• Anonymized usage analytics — up to 2 years, with no link back to you personally.
• Subscription receipts validated via Apple App Store or Google Play — retained per the platform's billing-reconciliation requirements.