What a 24-hour household staff agency actually provides
"24-hour household staff" doesn't usually mean one person working around the clock. It means a household covered at any hour it needs covering — a live-in housekeeper who's on-site overnight, a nanny on call for early mornings and late finishes, a driver and carer sharing shifts so someone is always reachable.
How that coverage is built depends on the household. Some sponsors want one live-in worker who handles everything. Others want two or three people on live-out, part-time or flexible schedules that together add up to round-the-clock cover. Arrangements can be hourly, daily or monthly, live-in or live-out, full-time or part-time, weekends only or weekdays only. Contracts range from a short trial of one to six months, through six to twelve months, up to one or two years, permanent or renewable — with a trial period available before anyone commits long-term.
If you're searching "24 household staff agency" because you want someone covering your household around the clock, you don't need a middleman who places staff on your behalf. You need to see who's actually available, message them directly, and agree the arrangement yourselves. That's what this platform is built for: sponsors search profiles of workers and agencies, contact a match directly through the app, and settle the terms — hours, schedule, duration — between themselves.
How it works here
There's no multi-stage placement process to wait through. You search, you find a profile that fits — a live-in housekeeper, a nanny available for early starts, a carer who does nights — and you message them or the agency listing them straight from that profile.
How quickly they reply, and whether a same-day start is realistic, is down to that worker or agency. The platform doesn't set or promise a response time; it puts the first message in front of them the moment you send it. From there, hours, pay, start date and everything else specific to your household is agreed directly between you and them.
Roles we help you find for round-the-clock households
Covering a household at every hour usually means more than one kind of role. Through the platform, sponsors can search and contact:
- Housemaids and cleaners for general upkeep
- Nannies and baby sitters for childcare
- Cooks
- Caregivers for elderly or disabled family members
- Drivers
- Gardeners
- General helpers
Workers list their experience band — no experience, 1–2 years, 3–5 years, 6–10 years, or 10+ years — so you can match the role to the level of experience the household needs. Most workers on the platform are Ethiopian, alongside Filipino, Indonesian, Sri Lankan, Indian, Bangladeshi, Nepalese, Kenyan and Ugandan candidates.
For a closer look at who's listed and how to narrow a search, see /maids. If you're hiring specifically in the UAE, /hire-housemaid-uae and /domestic-help-uae cover that market in more detail, and /maid-agency-dubai looks at Dubai specifically.
Pricing and fees
Here's the part most agency pages leave vague. There's no single number because two different things are being priced: what it costs to use the platform, and what you agree to pay the worker or agency for the placement itself. The platform only sets the first.
| Plan | For | What's included |
|---|---|---|
| Free | Sponsors | 1 job posting, 10 candidate searches a month, 3 saved candidates |
| Professional — weekly | Sponsors | AED 99 for one week |
| Professional — monthly | Sponsors | AED 199 a month, discounted when paid annually |
| Free | Agencies | 3 maid listings, 5 message threads, 10 sponsor connections |
| Growth | Agencies | AED 299 a month, up to 25 listings |
| Scale | Agencies | AED 399 a month, up to 100 listings, plus analytics, bulk upload and a verification badge |
| Unlimited | Agencies | AED 499 a month, unlimited listings with a dedicated account manager |
| Visibility boost (optional) | Maids | AED 25.70 for 7 days, AED 55.05 for 15 days, or AED 110.10 for 30 days — or earned free by completing a profile |
Maids never pay to register, be listed or apply.
What you pay the worker or agency for the role itself — the salary or the agency's own fee — isn't set by the platform. It depends on the role, the experience band, whether it's live-in or live-out, and the schedule you agree. That part is between you and the person or agency you've contacted. Full detail on every plan is on /pricing.
Vetting, guarantees, and replacement
Every worker profile, and the documents uploaded with it — passport, national ID, medical certificate, police clearance, experience letters — is checked before it goes live on the platform. Anything beyond that, including deeper employment background checks or skill assessments, sits with the agency managing that worker's listing, where one is involved.
This platform is an introduction service, not a recruitment agency. It doesn't recruit, place, employ or sponsor anyone, so it holds no recruitment licence and needs none for connecting a sponsor with an agency or a self-registered worker. Licensing is a question for the agencies themselves, and the platform only partners with licensed agencies across Ethiopia and the GCC.
Replacement terms, trial outcomes and any guarantee of fit are agreed directly between the sponsor and the agency or worker, and sit under the labour law of the country where the work takes place. The platform doesn't set those terms or provide the guarantee itself — it's worth agreeing them, in writing, before the placement starts, whoever you're arranging it with.
Visas, work permits, medical certificates and travel arrangements are handled by the agency or the sponsor, under the rules of the country concerned. The platform doesn't process any part of that paperwork.
Success stories
Real outcomes tell you more than a satisfaction percentage. A selection of sponsor and agency stories from across the platform is at /success-stories — worth a look before you start contacting candidates, so you know what a completed search usually involves.
FAQ
What does a 24-hour household staff agency charge? There's no single rate. What it costs depends on whether you're paying for platform access or for the placement itself — the role, experience level, and whether it's live-in or live-out all move the figure. Platform access fees are listed on /pricing; what you pay the worker or agency is something you agree with them directly.
Is a trial period available? Yes. Contracts can be arranged as a short trial before moving to a longer-term or permanent agreement, so you can check the fit before committing.
How fast can I actually get matched and start? You can send a message the moment you find a profile you're interested in — there's no queue on this end. How quickly they reply, and whether a same-day start is possible, is down to that worker or agency, since it depends on their own availability.
Who handles the contract, visa and paperwork? The agency or the sponsor arranges visas, work permits, medical certificates and travel, under the rules of the country where the work will happen. The platform doesn't process any of this.
What if the placement doesn't work out? Replacement and termination terms are agreed directly between the sponsor and the agency or worker, and are governed by the labour law of the country concerned. Agree these in writing before the placement starts.
Is this platform a licensed recruitment agency? No. It's an introduction platform — it connects sponsors with workers and agencies but doesn't recruit, place, employ or sponsor anyone, so it isn't a licensed recruitment agency and doesn't need to be. Agencies listed on the platform hold their own licences.
For a broader look at how staffing agencies work and where the gaps usually sit, see /blog/household-staffing-agency and, for higher-end placements, /blog/high-profile-domestic-staffing-agency. You can also read more about the business behind the platform on /about.
