Starting a new job in a new country can be both exciting and challenging. As an Ethiopian domestic worker arriving in the Gulf, knowing what to expect in your first month can help you settle in smoothly. This guide covers key aspects of your initial weeks, from important documents to your rights regarding days off and pay.
Important Documents and Copies
Upon your arrival, it is crucial to keep copies of all important documents. While your employer or agency may hold original documents for safekeeping as part of the visa process, you should always have copies accessible. These include:
- Your passport (photo page and visa page)
- Your employment contract
- Your visa document
- Your Emirates ID (once issued in the UAE)
These copies can be stored securely on your phone or in a separate, safe place. They are essential for your personal records and can be useful if you need to contact your agency or the authorities. Always ensure you know where your original passport is kept and how to access it if needed.
Your Employment Contract
Your employment contract is a critical document. It outlines your job responsibilities, working hours, salary, and other terms of employment. You should have received a copy of this contract before leaving Ethiopia and another upon arrival. Take time to read and understand it thoroughly. If there are any parts you do not understand, ask your recruitment agency for clarification. The contract is legally binding and protects your rights.
Medical Examination and Residency Visa
Within your first few weeks, you will typically undergo a mandatory medical examination. This is a standard procedure required for obtaining your residency visa. The medical check usually includes tests for communicable diseases. Once you pass the medical examination, your residency visa will be processed, and you will receive an Emirates ID card if you are working in the UAE. This ID card is your official identification in the country.
Working Hours and Days Off
Your employment contract should specify your working hours and days off. In many Gulf countries, domestic workers are entitled to at least one day off per week. For example, in the UAE, Ministerial Resolution No. 21 of 2023 on Domestic Workers states that domestic workers are entitled to one paid weekly rest day. This day is for your personal time, rest, and to connect with family and friends. While the specific day may vary, it is important that you receive this entitlement. If you are asked to work on your designated day off, discuss this with your employer or agency, as you may be entitled to compensatory time off or additional pay.
Receiving Your Salary
Your salary should be paid regularly as agreed in your contract, usually monthly. The method of payment can vary; it might be in cash or by bank transfer. It is a good practice to keep a record of your salary payments. If your salary is delayed or is not the amount stated in your contract, you should first discuss this with your employer. If the issue is not resolved, contact your recruitment agency for assistance.
Who to Contact if Something is Wrong
If you encounter any problems during your first month, or at any time during your employment, it is important to know who to contact. Your primary point of contact should be your recruitment agency. They are responsible for your welfare and for addressing any issues that arise. Keep their contact details readily available.
In the UAE, if you face serious issues that your agency cannot resolve, you can contact the Ministry of Human Resources and Emiratisation (MoHRE) via their website at mohre.gov.ae. They have a dedicated department for domestic worker affairs. For other Gulf countries, similar government bodies exist to protect workers' rights. It is important to remember that you have rights, and help is available if you need it.
