Blog · hiring · 19 August 2026

Maid Service: How Pricing, Booking and Vetting Work

A clear guide to maid service arrangements, what shapes the price, how booking and vetting work, and how to compare hourly, live-in and live-out help.

Maid service pricing: what actually moves the number

There isn't one price for "a maid service." What a sponsor pays depends on the arrangement — hourly, daily, monthly, live-in or live-out — plus the maid's experience band, whether she's listed independently or through an agency, and the country the work is in. Any of those can move the figure, so a single headline rate would be misleading rather than useful.

That rate itself — the amount paid to the maid or agency — is agreed directly between the sponsor and the maid or agency once they've connected. It isn't set or collected by the platform.

What the platform does charge is for search access itself, and that part is a fact, not a variable:

Sponsor plan What's included Cost
Free One job posting, ten candidate searches a month, three saved candidates Free
Professional (weekly) Full search access AED 99 / week
Professional (monthly) Full search access, discounted for annual billing AED 199 / month

Agencies pay separately to list on the platform, from a free tier covering three maid listings up to paid tiers with more listings, analytics and a verification badge. Maids never pay to register, be listed, or apply — the only optional cost on their side is a visibility boost that pushes a profile up in search results, which can also be earned for free by completing a profile.

Hourly, live-in, live-out or sponsored: which fits you

Arrangement Typical commitment Who arranges paperwork Good for
Hourly / daily As booked, flexible hours possible Sponsor or agency, per country rules Occasional or one-off cleaning
Part-time, weekends or weekdays only Recurring, flexible Sponsor or agency, per country rules Regular help without full-time cost
Live-out, full-time Temporary (1–6 months) to long-term or renewable Sponsor or agency, per country rules Daily help who returns home each evening
Live-in Temporary to permanent, trial period available Sponsor or agency, per country rules Full household support, including childcare or elder care

A "sponsored" or visa-based arrangement isn't a separate service so much as a legal status: visas, work permits, medical certificates and travel are handled by the agency or the sponsor, under the rules of whichever GCC country the work is in. The platform doesn't process any of that paperwork — it's how the sponsor and the agency or worker organise the employment once they've agreed to work together.

Roles available through the platform go beyond general cleaning: housemaids, nannies, cooks, cleaners, caregivers for the elderly or disabled, drivers, gardeners, general helpers and babysitters. Experience is recorded in bands — no experience, 1–2 years, 3–5 years, 6–10 years, or 10+ years — so you can filter by what the job needs.

How booking works

Booking here means finding a match, not going through a checkout. A sponsor searches the app or site, reviews matched maids or agencies, and contacts one directly. From there, the sponsor and the maid or agency agree the arrangement themselves: rate, schedule, whether it's live-in or live-out, and the length of the contract, from short temporary spells up to permanent or renewable terms. A trial period is available if both sides want to test the fit before committing to something longer.

Because those terms are set between the two parties, not by the platform, it's worth settling them in writing before the first day: rate and payment schedule, hours or visit frequency, what happens if either side needs to cancel or reschedule, and whether the same maid returns for repeat bookings. None of that is dictated by the platform — it's a conversation to have upfront, and having it upfront is what prevents disputes later.

Vetting, licensing, and what happens if something goes wrong

Every worker profile on the platform, along with the documents uploaded with it — passport, national ID, medical certificate, police clearance, experience letters — is checked before the profile is listed. Anything beyond that first check, including employment background checks and skill assessments, sits with the agency.

The platform also only partners with licensed agencies in Ethiopia and across the GCC, and is itself licensed to operate in every region it serves.

Liability for damage or loss, and any guarantee or replacement arrangement, is agreed directly between the sponsor and the agency or worker, and is governed by the labour law of the country where the work takes place. This typically turns on the agency's own policy — whether they offer a replacement window, what counts as damage versus normal wear, and what documentation is needed to raise a claim. Ask about it before you confirm a booking, not after something breaks.

What's included, and who brings the supplies

What a maid does day to day — cleaning tasks, laundry, cooking, childcare — depends entirely on the role and what's agreed for that placement. Whether the maid or the household supplies cleaning equipment is likewise a detail to settle directly with the maid or agency before the first booking, not something fixed by the platform. Raise both in the same conversation where you agree hours and rate, so there's no ambiguity on day one.

Coverage

The platform serves sponsors across all six GCC countries — the UAE, Saudi Arabia, Kuwait, Qatar, Bahrain and Oman — with headquarters in Addis Ababa and a regional office in Dubai. It's been operating since 2019.

Frequently asked questions

What's the price difference between hourly, live-in and live-out maids per month? There's no fixed figure for any of them. Monthly cost depends on hours or days worked, the maid's experience, whether she's independent or agency-managed, and the country. Rates are agreed directly between sponsor and maid or agency once matched — that's the negotiation to have, not a number to look up.

Are maids background-checked, insured or bonded? What if something's damaged or stolen? Profiles and core documents — passport, ID, medical certificate, police clearance, experience letters — are checked before listing. Deeper background checks are the agency's responsibility. Liability for damage or theft is a term agreed directly between sponsor and agency or worker, and it's worth confirming an agency's policy before booking.

Do I need to provide cleaning supplies, or does the maid bring them? This is agreed directly with the maid or agency, not fixed by the platform. Ask before the first visit.

Can I get the same maid every visit, and can I cancel or reschedule easily? Both are terms you agree directly with the maid or agency — repeat bookings, cancellation notice, rescheduling. A trial period is available for longer placements if you want to test the arrangement first.

What's the difference between a maid service and a maid visa or sponsorship? A maid service is the working arrangement itself. Sponsorship is the legal status behind it — visas, work permits, medical certificates and travel, arranged by the agency or sponsor under the labour law of the country where the work takes place. The platform doesn't process that paperwork; it's what happens after a sponsor and worker have agreed to work together.

Is there a minimum booking and what's the cancellation policy? Minimum hours or visits, and cancellation terms, are set between the sponsor and the maid or agency directly. They're worth agreeing in writing at the same time as the rate and schedule.